Routematch is the leading provider of passenger transportation technologies spanning demand response, fixed route, payment, mobility and on-demand transit solutions. We blend powerful technology and excellent service to equip transit agencies with the right tools to provide accessibility and mobility for every rider in their community. When everyone has access to transportation, individuals, communities, and societies thrive.
And, now, after 18 years, we’re driving change in the transit world. We’re embracing new technologies and methodologies to deliver new and improved products and top-notch service. We are a team of 170+ professionals in the US, Ireland, and Australia that are passionate about transit. We’re hiring energetic, positive professionals to contribute their talents and creativity to solutions that empower people to change their lives. Routematch is a place where you can honestly say “my work matters”.
We’re hiring a dynamic UI / UX Designer with a strong focus on the user experience to turn our great products into awesome ones! The UI / UX Designer will research, craft and collaborate with development to provide compelling user experiences and a better overall design. This is a great opportunity to improve the UI/UX process, the user experience and the overall look and feel of the product. If you have a passion for designing user friendly applications and tools, we want you on our team!
As a UI/UX Designer, you’ll
Collaborate with the product owners and translate their goals into intuitive, interactive designs
Assist in maintaining consist look and feel across products and maintain quality standards. Incorporate user-centered design methods and/or design-thinking throughout the product development lifecycle.
Deliver user flows, wireframes, prototypes and mockups, design patterns, user interface specifications mental models, user journeys, personas, scenarios, low & high-fidelity prototypes, wireframes, etc. Export design assets for development.
Perform usability audits, recommend modifications for improvements, document results, measure and track progress on improvements as needed.
Perform metrics analysis to inform design/UX optimization efforts.
Collaborate closely with development to optimize design within the technology and resource restraints.
Develop and review designs with development to ensure their final look and feel is accurate and meets desired expectations of the end user experience
Perform user experience research and testing processes
The benefits to a career at Routematch:
Excellent medical, dental, vision and disability insurance plans
Beautiful office space in a vibrant midtown location right off 75/85 with a free gym
Paid parking or public transportation reimbursement
Strong culture of family, working together and promoting from within
Skills and experience required to be successful in this position
Bachelor’s degree preferably in a design, multimedia or software development related major
3+ years of professional experience designing web-based and mobile products, sites, or applications with a high quality
Demonstrated fluency in best practices for web-based and mobile information architecture and responsive design, as well as a broad knowledge of usability principles and techniques
Expertise in creating use cases, flow diagrams, prototypes, scenarios and wireframes in the context of product development
Must be creative to create the optimal user experience while working around technology, resource and budget constraints
Excellent 'eye' for good design and workflow
Knowledge and experience of WCAG compliance standards and “Accessible Design” Principles and best practices
Experience with multiple platforms – Web, Desktop Apps, Mobile (iOS/Android)
Proven ability with design tools such as Omnigraffle, Axure, Photoshop, Illustrator or Sketch
Must be able to educate and persuade others on UI/UX, facilitate decision making and drive delivery
Must be self-motivated, organized, highly adaptable and have a strong desire to embrace change
Must respond well to constructive criticism and be flexible
Experience with accessibility standards, cross-platform issues, mobile user interfaces, and systems-thinking
Strong project management skills and techniques
Understanding of common software project management practices
Certified in UX Design/UI Development
Additonal knowledge of HTML5 frameworks e.g. Bootstrap and Content Management System development e.g. WordPress theme development
Transit industry experience
Routematch is firmly committed to Equal Employment Opportunity (EEO) and to comply with all Federal, State and local laws that prohibit employment discrimination on the basis of age, race, color, gender, national origin, religion, disability, protected veteran status and other protected classifications. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.
As a government contractor, Routematch is also committed to taking affirmative action to hire and advance minorities and women as well as qualified individuals with disabilities and covered veterans.