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Systems Engineer - learn AWS!

Atlanta, GA · Information Technology
Routematch is the leading provider of passenger transportation technologies spanning demand response, fixed route, payment, mobility and on-demand transit solutions.  We blend powerful technology and excellent service to equip transit agencies with the right tools to provide accessibility and mobility for every rider in their community.   When everyone has access to transportation, individuals, communities, and societies thrive. 
And, now, we’re driving change in the transit world by innovating our solutions and services.  We are a team of 180+ professionals in the US, Ireland, and Australia that are passionate about transit.  We’re hiring energetic, positive professionals to contribute their talents and creativity to solutions that empower people to change their lives.  Routematch is a place where you can honestly say “my work matters”.
We’re hiring a Systems Engineer responsible for building, modifying, and maintaining our infrastructure.  Strong Windows, VMWare, Citrix and SAN are required and you'll have the opportunity to learn and work with AWS / cloud technologies. The ideal candidate will be a team player with a strong sense of urgency and analytical problem-solving skills.  Routematch is a fast-paced, dynamic and high-availability environment and you must have the ability to consistently perform in high-pressure situations.
The benefits to a career at Routematch
  • Excellent medical, dental, vision and disability insurance
  • Matching 401k
  • Beautiful office space in vibrant midtown right off 75/85
  • Free gym in the building and a quick walk to Piedmont Park
  • Paid parking or public transportation reimbursement
  • Strong culture of family, collaboration and promoting from within
Main responsibilities include
  • Install, configure, test and maintain complex infrastructure
  • Support daily system operations--monitor system utilization and response times, identify and respond to IT incidents and outages
  • Manage security, backup, monitoring and storage solutions
  • Provide Level 2/3, rotational on-call escalation support (about 1 week/month)
  • Develop and document system diagrams and standard operating procedures
  • Identify opportunities for automation, build and deploy custom scripts
  • Provide technical training and support to IT staff
Experience and skills required for success
  • Bachelor’s degree in CS, IS, IT, or related field OR equivalent professional experience
  • 3+ year experience with hardware and software installation, configuration and maintenance
  • Strong expertise in any of the following areas:
    • Windows Server administration and Active Directory
    • Citrix XenApp/Xen Desktop, NetScaler, Studio, etc.
    • VMware administration and configuration
    • SAN/NAS appliances, preferably Dell Compellent
    • LAN/WAN networking, TCP/IP protocols
  • ​Preferred experience with the following:
    • AWS Cloud administration EC2, S3, ECS, ELB
    • Scripting--Power Shell, bash, Terraform, Ansible
    • Linux administration and Docker containers
  • Strong sense of urgency and customer service orientation
  • Proven analytical and problem-solving abilities
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Ability to work efficiently and communicate with other team members
  • Ability to write technical documentation a plus
To learn more about Routematch, visit https://www.routematch.com/about/
Routematch is firmly committed to Equal Employment Opportunity (EEO) and to comply with all Federal, State and local laws that prohibit employment discrimination on the basis of age, race, color, gender, national origin, religion, disability, protected veteran status and other protected classifications. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.
As a government contractor, Routematch is also committed to taking affirmative action to hire and advance minorities and women as well as qualified individuals with disabilities and covered veterans.

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